"The hotel capitalises on it's proximity to the Hagenbeck Zoo by adding elements to the decor and ambience to evoke feelings of safari."
Edwina from Australia
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"Fancy hotel! I assume because it's located near the zoo, each floor has an animal to symbolize the floor and each room has the painting or ornaments of the animal."
MizuhoK from Japan
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"The hotel also offered a 20% discount on entry to the Hagenbeck Zoo, which was a lovely surprise we only learned about during our stay."
Osama
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Park-Hotel Hagenbeck, a 4-star Hamburg hotel rated 8.7/10 on Booking.com, features unique exotic decor and offers modern amenities alongside family-friendly accommodations. Notably, it is adjacent to the famous zoo and includes a private roof terrace for relaxation.
Rooms & Amenities
The spacious rooms at Park-Hotel Hagenbeck include flat-screen TVs, premium bedding, and thoughtful amenities such as laptop-compatible safes. Family rooms are available, catering to guests with children, and a complimentary breakfast option is provided for kids up to 5 years.
Dining & Nearby Options
Dining options include the Restaurant Augila, featuring creative international cuisine and a garden view. Guests can enjoy room service or explore nearby restaurants such as Flamingo Lodge and Taverna Omiros within a short walking distance.
Leisure & Attractions
Leisure offerings consist of the arctic-themed Lindner fit & well area, which includes two saunas and a relaxation room. The on-site tropical aquarium provides an engaging experience for families, while nearby attractions include the Tropen-Aquarium Hagenbeck just 1 km away.
Business & Transportation
Park-Hotel Hagenbeck features modern conference facilities, accommodating up to 69 guests, and provides amenities for business travelers, including high-tech equipment. The hotel's location allows easy access to public transport options like Hagenbecks Tierpark underground station, just a 4-minute walk away.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room Balcony
2 persons
28 m²
1 King-size bed
Shower
Heating
room details
Classic Double Room
2 persons
28 m²
1 King-size bed
Shower
Heating
room details
Deluxe Double Room
2 persons
28 m²
1 King-size bed
Shower
Heating
room details
Family Room Sofa Bed
2 persons
37 m²
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Allergy-free rooms
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Squash
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Curtains
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Dining Onsite
At Park-Hotel Hagenbeck, dining is an experience rich in warmth and authenticity. The inviting Restaurant Augila offers delightful meals in a traditional setting, allowing guests to savor vegetarian, vegan, and gluten-free options while taking in calming garden views or enjoying room service.
Augila
Traditional European
Ambiance
A cozy, traditional restaurant with garden views, providing a tranquil setting for family gatherings or intimate dinners.
Key Offerings
Signature vegetarian, vegan, and gluten-free dishes crafted to please all palates, along with the convenience of room service for relaxed dining in private.
Reservation
Recommended.
Open for dinner from 17:30 to 21:30, Monday to Saturday.
An expansive zoo featuring a variety of animals, renowned for its naturalistic habitats and free admission days.
Tropen-Aquarium Hagenbeck
12 minutes' walk
A vibrant aquarium with tropical marine life, offering unique experiences, such as interactive feeding sessions.
HSH Nordbank Arena
30 minutes' walk
Home to Hamburg's soccer team, this arena hosts thrilling matches and events, providing great sports excitement.
Miniatur Wunderland
15-minute drive
The world's largest model railway exhibit featuring intricately detailed miniature landscapes, perfect for all ages.
JUMP House Trampolinpark
20 minutes' walk
An indoor trampoline park offering lots of fun and adventure for thrill-seekers with various jumping activities.
Garten der Alma de l'Aigle
30 minutes' walk
A serene garden perfect for relaxation, featuring unique plants and tranquil settings for yoga and picnics.
Planten un Blomen
50-minute walk
A beautiful park known for its stunning botanical gardens and public events like open-air concerts during summer.
Restaurant Lindner Park-Hotel Hagenbeck
1 minute' walk
A cozy spot offering regional dishes with fresh ingredients, perfect for a convenient dining experience.
Taverna Omiros
2 minutes' walk
A casual eatery specializing in Greek cuisine with a welcoming atmosphere; popular for sharing plates among friends.
Innerluck
7 minutes' walk
A modern restaurant offering a mix of international dishes, known for its vibrant atmosphere and creative cocktails.
Reeperbahn
15-minute drive
Hamburg's famous nightlife district, packed with bars, clubs, and live music venues; ideal for vibrant evenings.
Schwarzlichtviertel
20 minutes' walk
An exciting glow-in-the-dark adventure that combines mini-golf with unique art; fun for all ages.
Getting around
City Centre
Hamburg9 min
·
5.6
km
Airports
Hamburg (HAM)13 min
·
8.5
km
Hamburg Finkenwerder (XFW)31 min
·
20.5
km
Train
Train Station Altona7 min
·
4.6
km
Hamburg-Altona train station7 min
·
4.6
km
Underground
Hagenbecks Tierpark4 min
·
300 m
Reviews and Ratings
Reviews from guests about their experience.
60%
loved their spa retreat and can’t wait to return.
6.0/10
Guest rating
Rooms
8.0
Location
8.7
Service
7.3
Dining
7.3
Guest reviews
6.0/10
based on 5 reviews
4.5/5
based on 921 reviews
8.7
8.7/10 based on 3328 reviews
#20 of 339 hotels in Hamburg based on Tripadvisor
Sebastian
United Kingdom,
March
2025
5.6/10
My stay at Park-Hotel Hagenbeck was good overall, with some areas of improvement. The unique zoo-themed decor truly made it an immersive experience, and the staff were welcoming and helpful. However, I found the breakfast options a bit pricey without clear labeling. Additionally, while my room was clean and comfortable, it did get a bit warm.
Rooms
9.0
I loved the African-themed decor of my room and found it very clean. The color-changing windows added a fun twist, indicating the hotel's unique style. I appreciated the comfort of the bed, which contributed to a restful stay.
Service
10.0
The staff's friendliness stood out during my visit. They made me feel welcomed right from check-in, and their attentive service was a highlight of my stay.
Location
9.0
The hotel's location near the Hagenbeck Zoo was perfect for my visit. Plus, the U-Bahn station was just a short walk away, making it easy to explore Hamburg.
Dining
8.0
The breakfast was of good quality but a little expensive, and it could've been helped with better labeling of items. However, the unique offerings, like honey from honeycomb, were enjoyable.
Facilities
8.0
I liked the flexibility regarding room cleaning and minibar options. The parking garage was convenient, but it's an extra cost. Overall, the hotel had a good range of facilities.
Tony
United Kingdom,
March
2025
5.4/10
My stay at Park-Hotel Hagenbeck had its ups and downs. The themed decor around the zoo was good and the breakfast buffet offered a fantastic variety. However, I faced issues with room conditions and service that left me feeling frustrated, especially regarding my check-in experience and the state of the amenities. Overall, while I appreciated certain aspects, there are clear areas needing improvement.
Rooms
6.0
The room I stayed in was large and clean, but I did encounter some issues, like a bath with a drainage problem during a previous stay. The zoo-themed decor added a unique touch.
Service
5.0
While some staff were helpful and friendly, I experienced inconsistencies such as being given a smoker's room despite my non-smoker status, and the reception's communication could have been better.
Location
8.0
The hotel is situated in a quiet suburb, which was a plus, and the proximity to the U-Bahn station made it easy to travel to the city center and nearby attractions, including the zoo.
Dining
7.0
The breakfast buffet was a highlight, with a good variety of quality food, though my experience with the restaurant was marred by a raw chicken salad during another visit.
Facilities
6.0
The hotel offers a range of services, including a flexible minibar option for guests staying longer. However, certain areas, like the tea/coffee station, could use improvement.
Adrian
United Kingdom,
February
2025
7.4/10
During my stay at the Park-Hotel Hagenbeck, I enjoyed the unique zoo-themed decor and the comfortable, clean room that provided a true sense of relaxation. The breakfast was fantastic, featuring fresh and exclusive items, but I did experience some delays in service at the bar and restaurant that could use improvement. Overall, I'd definitely consider returning for another visit, especially given its great location near the zoo and transport links.
Rooms
9.0
My room had a good Serengeti flair with comfortable bedding that ensured restful nights. It was clean and well-maintained, reflecting a high standard of quality.
Service
7.0
While I found the staff friendly and welcoming, I did experience slower service at the bar after a concert, which detracted from the overall experience.
Location
9.0
The hotel's location was ideal, just a short U-Bahn ride from the city center and conveniently close to Hagenbeck Zoo, making it easy to explore the area.
Dining
7.0
Breakfast was a highlight with an array of delicious options, but I encountered some wait times for dinner service that were frustrating.
Facilities
8.0
The amenities were solid, and the hotel offered flexibility with room cleaning options and a children's area which made my stay pleasant.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at EUR 24 per day.
Internet
is available in for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 28 per person per day.
Pets
Pets are allowed on request.
Languages
English, German, Spanish
Year renovated:
2009
Number of floors:
5
Number of rooms:
158
Former name
lindner park-hotel hagenbeck
FAQs
About Park-Hotel Hagenbeck
What is the distance from Park-Hotel Hagenbeck to the nearest underground station?
The Hagenbecks Tierpark Underground Station is located 100 meters from the hotel.
What is the check-in and check-out policy at Park-Hotel Hagenbeck?
Check-in is from 15:00 and check-out is by 12:00.
What dining options are available at Park-Hotel Hagenbeck?
Guests can enjoy international cuisine at the Augila restaurant, as well as beverages at the Baobab Bar & Café.
What wellness facilities are provided at Park-Hotel Hagenbeck?
The hotel's wellness area includes 2 saunas, an infrared sauna, and a relaxation room.
Is parking available at Park-Hotel Hagenbeck?
The hotel offers public parking on-site for 24 EUR per day, although reservation is not possible.
How far is Park-Hotel Hagenbeck from Hamburg city center?
The hotel is located approximately 6 km from Hamburg city center.
What amenities do the rooms at Park-Hotel Hagenbeck offer?
Rooms include amenities such as a flat-screen TV, laptop-safe, and free Wi-Fi.
What attractions are close to Park-Hotel Hagenbeck?
Nearby attractions include Hagenbeck Zoo (300 meters) and the tropical aquarium, both easily accessible.
How can guests reach the Hamburg Messe Exhibition Centre from Park-Hotel Hagenbeck?
Trains from the Hagenbecks Tierpark Underground Station take about 20 minutes to reach the Hamburg Messe Exhibition Centre.
What kind of children's amenities does Park-Hotel Hagenbeck provide?
The hotel provides cribs and high chairs for children, as well as children's programs and a special children's buffet.
What unique features does Park-Hotel Hagenbeck offer?
The hotel features animal-themed decor, a private rooftop terrace, and direct access to Hagenbeck Zoo with discounted tickets for guests.